The Percepto team is constantly pushing the boundaries
of what’s possible with hardware, software and AI.
Technical Operations Manager
About The Position
Percepto is the leading provider of autonomous inspection and monitoring solutions, harnessing robotics, including our very own market-leading industrial drone-in-a-box solution. Our team is made up of software and hardware engineers, industry experts, and professionals who are all passionate about innovation and driven to push the boundaries of what’s possible with software, AI, and hardware. We are a fast-growing company with offices in Israel, the U.S., and Australia, with Fortune 500 clients around the world. Our company growth is not stopping any time soon, and we are looking for great talent like you to join our team!
Job Scope: The primary responsibility of the Technical Operations Manager (TOM) is to serve as a liaison between Percepto’s Delivery & Operations (D&O) departments and other departments within Percepto including R&D, Product, and Regulations. In this capacity, TOM oversees the internal readiness and develops implementation roadmaps for new product features, upgrades in system components, hardware upgrades, and any FAA Waivers introduced by the Percepto Regulations department. Proficiency in technical operations is instrumental. In addition, TOM will work on special projects assigned within D&O and provide internal consultancy on certain technical matters that arise in Percepto.
Responsibilities
- Assist with the development of Percepto’s product roadmap.
- Analyze newly introduced features, products, or regulations and evaluate their potential impact or implications in the D&O integration process.
- Identify any potential implementation roadblocks and develop solutions to mitigate such risks.
- Establish Concept of Operations manuals (CONOPs) to guide the successful implementation/integration and future operation of newly introduced system developments.
- Prepare new product and feature installation and implementation/integration instructions
- Develop training requirements and training plan/materials for field engineers
- Coordinate the implementation of new hardware or upgrades with D&O and other departments
- Ensure a proper and well-communicated handover of all new features/products/regulations to D&O
- Ensure that project status updates and timelines are communicated to senior management
- Act as a liaison for R&D and/or Regulations for any assistance with testing new features, and products or obtaining new certifications, including coordinating the execution of such testing with Delivery personnel.
Requirements
Educational/Certification/License Requirements:
- No educational requirement
- FAA Part 107 license required
Special Requirements:
- Two years operating and servicing Drone in a Box UAV systems
- Two years developing and integrating CONOPs (Concept of Operations) for the aviation industry
- One year establishing and formulating UAV maintenance manuals and protocols
- One year supporting aircraft logistics and/or related operational planning
- One year performing UAV airworthiness checks and failure investigations in compliance with established aviation authorities such as the FAA.
We offer:
- Competitive compensation
- Benefits: medical/dental/vision with company premium allowance, Health Reimbursement & Savings Accounts, 401(K) Plan
- Paid Time Off
- Great career opportunities
- Working with cutting-edge autonomous systems
- Full training provided
- Great team and supportive environment
Why join Percepto We care about the people we work with; we want our team members to grow and develop professionally, to find their jobs rewarding and intellectually stimulating, and of course - to have fun and feel that they are part of the Percepto family.
